International Insurance Brokerage – Program review and project management capabilities assessment
Tramore Group was engaged to review a large complex program with multiple projects. This review measured the project progress against the baseline project plan and measured the progress deficiency against that plan. The review included an assessment of the project management capabilities of the key project managers charged with delivering the project. The final report included recommendations to recover the program.
Major Canadian Life Insurance Company – Worldwide Project Management Practices Baseline
Tramore Group was engaged to develop a baseline assessment of worldwide project management (PM) practices within the enterprise. We developed a structured, third party led, self-assessment that was executed through interviews with more than 80 project managers and executives globally. The participants included CIOs, heads of project management office (PMO) functions, project sponsors and project managers. The findings report set out an analysis of the data, a comparison of the data to aggregate data in Tramore Group’s database, our findings, conclusions and recommendations.
Major Canadian Bank – Post-Implementation Review / Lessons Learned
Tramore Group was engaged to complete a Post Implementation Review of a process improvement project. The reviewed project was completed after many delays and cost overruns. Tramore Group interviewed executives from business, IT and operations. Tramore Group facilitated multiple workshops involving dozens of participants from all levels of the project. This engagement resulted in a report setting out our findings, lessons learned, and recommendations for future projects.
Provincial Government Ministry – Post Implementation Review / Lessons Learned – Strategic Project
Tramore Group was engaged to determine the lessons learned from the first phase of a large project. We interviewed multiple stakeholders from both business and IT. Our final report set out our findings and recommendations for improvement in subsequent phases of the project.
Provincial Government Ministry – Post Implementation Quality Review – New Technology Project
Tramore Group was engaged to assist with a quality assurance review of this project. Based on the results of this review, we assisted in the development of a post-deployment transition plan and the development of an appropriate governance model which articulated the roles and responsibilities of each of the project’s stakeholders.
Global Loyalty Management Organization – Program Health Check
Tramore Group was engaged to review program management processes, capabilities and structures and to recommend improvements to reduce risk. Tramore Group’s consultants reviewed program artifacts and interviewed program leaders and sponsors before making recommendations. The findings presented pragmatic, implementable recommendations to improve program delivery effectiveness. These findings were accepted by senior management and published to the Board of Directors.
Canadian Commercial Property and Casualty Insurance Company – Program Health Check
Tramore Group was engaged to assess the project team, the team’s processes and the progress of a significant corporate initiative. The review team conducted a discovery process that reviewed artifacts, assessed processes and interviewed program sponsors and team members. The findings were a fact-based, pragmatic assessment of the initiative together with recommendations that informed management’s strategy for the initiative.
Major Canadian Life Insurance Company – Program Review
Tramore Group was engaged to conduct an operational review of a significant, multi-year program in progress. The complex Straight-Through Processing (STP) initiative was comprised of multiple highly integrated projects. The review included an assessment of project management (PM) processes and the PM capabilities associated with the program. Recommendations to improve the effectiveness and efficiency of the program were embraced. Accordingly, Tramore Group was asked to manage the program and assist with implementation.
Canadian Fintech Company – Project Assessment
Tramore Group conducted a three-month assessment of a strategic corporate business management system program. The multi-million dollar cross-border program included the implementation of new Human Resources, Finance and One-Company systems. The project assessment ensured a shared understanding of the current program status, scope, and approach, and identified the initiative priorities for the subsequent fiscal year. A final report outlining current status, findings and recommendations was presented to Senior Management.
Major Canadian Insurance Company – Program Health Check
Tramore Group was engaged to assess an enterprise-wide insurance and underwriting business transformation program, including the supporting systems. The results of the assessment were instrumental to evaluating and confirming the organizational strategy.
Major Canadian Retailer – Program Health Check
Tramore Group was engaged to assess and provide recommendations regarding the strategy for a significant corporate initiative. The review team conducted a discovery process to evaluate key program elements impacting delivery quality, project team performance, processes, artifacts produced and progress-to-date. The findings were a fact-based, pragmatic assessment of the initiative together with recommendations that informed management’s strategy for the initiative.
Large Canadian Bank – Program Health Check
Tramore Group was engaged to conduct an assessment of a key program in order to provide recommendations regarding the strategy and health of the program. The engagement included an evaluation of the program management team, a review of the business case and project/program artifacts, a project process evaluation, a test plan quality assessment, and a review of risk mitigation planning.
Major Canadian Life Insurance Company – Program Health Check
Tramore Group was engaged to conduct an assessment of an organization’s project management capabilities in order to provide recommendations to increase effectiveness and efficiency, and reduce delivery risk. Tramore Group performed a diagnostic exercise to evaluate current state project management skills (employing an ‘art and science’ perspective) to identify areas for improvement. Subsequently, the organization established an Enterprise Project Management Office (EPMO), incorporating critical recommendations from Tramore Group.
Provincial Government Ministry – Stakeholder Consultation Support – Strategic Technology Program
Tramore Group was engaged to facilitate a series of consultation workshops with groups of stakeholders from the related industry sector in Ontario. The topic for discussion and feedback was the proposed architecture for a sector-wide technology solution. We facilitated discussions at seven different workshops, captured and analyzed the feedback, and developed a summary report of the findings.
Provincial Government Ministry – Strategy Workshop Facilitation
Tramore Group was engaged to assist in strategy development. We facilitated participant feedback from a series of focus group sessions on the blueprint and reference architecture being proposed. We synthesized the collective feedback from all the sessions into a final report for the program office. We planned, facilitated and documented the results of a key brainstorming session involving program and senior Ministry staff. We conducted stakeholder consultations that explored implications and set priorities for attention regarding the proposed strategy.
Major Canadian Life Insurance Company – Program Governance / Program Charter Development
A Tramore Group professional supported the program manager in defining an appropriate governance structure, including refining a responsibility assignment matrix (RAM), and drafting a program charter for a major initiative to upgrade key investment systems for its Canadian operations.